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We Care About Your Safety

At Tulum Luxury Collection, your well-being is our top priority. It's time to take a break from home with a comfortable stay knowing that we're taking every step to ensure the safety of our guests and staff. 
 
For years, hospitality has been our cornertsone. This tradition continues as we work diligently to ensure your health and wellness throughout our villas. We look forward to welcoming you back to Tulum.
We Care About Your Safety
Responsible Hospitality

Responsible Hospitality

We remain committed to the highest standards of cleaning and disinfecting in all areas of our property. All employees wear masks and are trained on responsible hospitality. Come relax and renew with the peace of mind that your safe with us at Tulum Luxury Collection.

Before You Arrive

How We're Ensuring Your Safety
  • Trained staff on social distancing and sanitizing procedures
  • Sanitizing surfaces in all areas throughout the property
  • Hand sanitizer stations available to keep guests protected
  • Contactless payment and check-out available for all guests
The Highest Cleaning Standards
  • Frequent cleaning with disinfectants against COVID-19 in all accommodations
  • Guest keys sanitized for a safe and clean experience
  • Frequently disinfect high touchpoints, including switch panels, remote controls, faucets
We're Flexible. Travel Whenever.

We're Flexible. Travel Whenever.

We know you're ready to reconnect with the world. So, in uncertain times, we keep things flexible. Life happens, things change. Plan your family travel or weekend getaway in Tulum with confidence at Tulum Luxury Collection.For booking information, email us at reservations@tulumluxurycollection.com
 

Travel Safely

  • handwash
  • social distancing
  • weare mask
We encourage all guests and employees to continue to take precautions, including frequent hand washing, social distancing, and covering coughs and sneezes to prevent the spread of the coronavirus. More prevention measures may be found on the CDC website.
 
Wishing you good health and safe travels!
Play and Stay Local

Play and Stay Local

You don't have to travel far to enjoy Tulum's beautiful sights. Tulum Luxury Collection puts you within minutes of countless things to see safely nearby. Check with our concierge to see what's open.
 
  • Tulum Ruins
  • Coba Maya Ruins
  • Chichen Itza
  • Temazcal
  • Riviera Maya Cenotes

In the Words of Our Guests

"The staff made it a point to ensure that everything was spotless, and our safety was attended to every step of the way!"
Author Name - Recent Guest

Traveler's Insights

All employees wear face masks to help mitigate the spread of the coronavirus and are trained in social distancing and safety.
Do guests and employees have to wear masks?
If you book directly through TLC, our concierge can arrange transportation through our partnered shuttle service.
Do you arrange transportation to and from the airport?
Yes, complimentary Wi-Fi is available throughout the property, and a password will be provided to you upon arrival.
Do you have Wi-Fi?
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